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Guarantees

AARCO PRODUCTS, INC.

Limited Warranty

Aarco Products merchandise is warranted to the original purchaser for a period of one year from the date of purchase against defects in the material or workmanship as to the board/cabinet components. The word “defects” as used in this warranty, is defined as imperfections which impair the utility of the product. This warranty is expressly limited to the replacement of board/cabinet components having defects. If the board/cabinet component is defective within the terms of warranty, Aarco Products will furnish a replacement board/cabinet component at no cost. No assembly labor is included. All Aarco “Vitre” Steel porcelain is guaranteed not to wear for life, when used as directed (see enclosed usage instructions).

This warranty applies under conditions of normal use, but does not apply to defects that result from intentional damage, negligence, unreasonable use or exposure. All implied warranting arising under state law are limited in duration to the one year period of this warranty. Some states do not allow limitations on how long an implied warranty last, so the above limitation may not apply to you.

TERMS

  • All Merchandise shipped F.O.B. factory.
  • Returns and cancellations must be authorized in advance and are subject to round trip shipping charges and restocking fees. Products being returned must be in saleable condition with all original packaging. Custom items cannot be cancelled or returned.
  • Damages must be noted on freight bill and reported immediately.
  • Terms are 1%/10 net 30 days on pre-approved accounts.
  • Delinquency charges of 1 1/2% per month will be charged on all late remittances
  • Most major credit cards accepted.
  • Confirmations and duplicate orders are the buyer's responsibility.
  • material colors and finishes may vary from catalog pictures and or previous purchases.

MooreCo Products Limited Warranty – Best-Rite® Brand

MooreCo, Inc. (“MooreCo”) warrants that your new Best-Rite® brand product (“Product’) is free from defects in materials or workmanship, subject to the below schedule. This warranty only applies to Products purchased directly from an authorized MooreCo dealer, and is only valid for the original purchaser and for the original installation. The warranty is terminated upon transfer, sale, or modification of the Product. If a Product is defective in materials or workmanship, MooreCo will replace or repair it at no charge, based on the below schedule. This is your sole and exclusive remedy, and repair or replacement of the product will be at the sole discretion of MooreCo. Shipping charges to the repair facility will be the responsibility of the purchaser, and shipping charges to return the repaired product to the purchaser will be paid by MooreCo, except for products returned for repair during the first 30 days after purchase, in which case all shipping charges will be paid by MooreCo. This warranty is subject to the limitations, exclusions and other provisions below, and applies to products purchased after February 1, 2010 which are delivered within the United States of America and the Commonwealth of Canada. Limitations involving particular product lines, materials and components: The particular product lines, materials and components listed below are warranted according to the following schedule from the date of sale:

Fifty Years* – The porcelain steel surface of all Best-Rite® markerboards The tacking surface of Best-Rite® Rubber-Tak tackboards The porcelain coated aluminum/steel surface of Elemental and Sharewall products The writing surface of Visionary magnetic glass boards Twenty Years – The writing surface of all Best-Rite® Dura-Rite® markerboards Ten Years – The writing surface of all Best-Rite® Magne-Rite markerboards The tacking surface of all Best-Rite® tackboards The writing surface of Best-Rite reversible and mobile divider boards Conference room wood board cabinets & Laminates Five Years – Ball glides; veneer finishes and other covering materials The writing surface of all Best-Rite® TuF-Rite markerboards Three Years – The writing surface of all Best-Rite® Mark-Rite® markerboards & Fabrics. Two Years – Plastic tubs One Year – All other products and components * Or the life of the building into which it was originally installed, whichever is less

Exclusions

This warranty does not apply and no other warranty applies to:

  • Normal wear and tear, which are to be expected over the course of ownership.
  • Damage caused by abuse, misuse, neglect, vandalism, accident, modifications, or water or fire.
  • Damage caused by the carrier in-transit, which will be handled as claims against the carrier.
  • Modifications or attachments to the product that are not approved by MooreCo.
  • Products that were not installed, used or maintained in accordance with product instructions and warnings.
  • Products used for rental purposes.
  • Labor and/or materials to remove and replace Products.
  • Damage caused by environmental issues, including use and/or storage of the product in facilities subjected to uncontrolled high temperatures.

TO THE EXTENT ALLOWED BY LAW, MOORECO MAKES NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. MOORECO WILL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. THIS WARRANTY DOES NOT COVER CONSEQUENTIAL DAMAGES, LOSS OF TIME OR USE, OR OTHER INCIDENTAL DAMAGES.

Notice to purchasers for home or personal use: Federal law does not permit the exclusion of certain implied warranties for consumer products. Therefore, if you are purchasing this product for home or personal use, the exclusion of implied warranties noted in the above paragraph does not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To obtain service under this limited warranty: By following the procedures regarding warranty claims outlined below, you can be assured of the best level of service.

  1. Contact MooreCo by phone at 1-800-749-2258 or by mail at 2885 Lorraine Avenue, Temple, Texas 76501 within 30 days of discovery of the defect. Be prepared to prove you are the original purchaser of the product and provide your model number, description of the product, and description of the defect. Then provide MooreCo with your name, address, area code, and telephone number.
  2. MooreCo will review all pertinent information regarding the claim, including inspection of the product if deemed appropriate by MooreCo.
  3. If Mooreco affirms that the product in question is eligible under the conditions of the limited warranty as stated above, the customer service representative or another representative of MooreCo will determine whether to provide replacement parts, authorize repairs or replace the product.

PRODUCTS RETURNED TO THE MOORECO FACILITY WITHOUT A RETURN AUTHORIZATION WILL BE REFUSED.

CLARIDGE WARRANTY

Claridge porcelain enamel steel markerboard and chalkboard writing surfaces are guaranteed for the Life of the Building. Other products in Catalog carry a one year guarantee against defects in materials and workmanship.

Ghent Guarantee Statement

Quality and performance are hallmarks of our company. Ghent products are guaranteed to be free from defects in material and workmanship. If any product fails to perform under normal use, Ghent will replace it. Surfaces are guaranteed for varying terms depending on surface materials: Impression Whiteboards, Harmony Glass Markerboards, Porcelain Whiteboards, Proma Projection Whiteboards, Image Trim Whiteboard and Simplicity surfaces are guaranteed for 50 years. Painted Steel Whiteboards and Phantom Line Whiteboard surfaces are guaranteed for 20 years. Acrylate Whiteboard and Duroslate Chalkboard series, the Nexus Series of Collaboration Furniture Products, Horizontal Slider Whiteboards, Cintra Whiteboards and Tackboards, VisuALL PC, all Tackboards, and Conference Cabinet board surfaces are guaranteed for 10 years. Impression Tackboards, Enclosed Message Centers and Letterboards are guaranteed for 10 years. DecoVue Snap Poster Frame Boards, Nexus Tablets, Monthly Planners, Hold-Up and TrapEase Display Rails along with all Easels are guaranteed for 1 year against defects in material and workmanship.

Waddell Lifetime Warranty

At Waddell, we take pride in the quality of our cases and your satisfaction with their craftsmanship. Thus, Waddell warrants our cases to be free from defects in material and workmanship under normal use and care. Waddell's Limited Lifetime Warranty covers replacement of parts and material. You can trust Waddell to be the leader in the display case industry with quality that will last a lifetime.

JL Industries

Fire Protection Products

All products excluding extinguishers carry a one year warranty after date of shipment against defects in materials and workmanship. We will replace or repair any product found defective within this period at our discretion. No other warranty express or implied is valid.

Manufacturer’s warranty, terms and conditions apply in all cases.

Lexan® and Stainless Steel Cornerguards

Seller warrants that the Goods delivered hereunder shall be of the kind described within this agreement and free from defects in material and workmanship under conditions of normal use for a period of six (6) years from date of purchase except for: Halotron, CO2 and Water/Water based extinguisher – which are warrantied for a period of five (5) years. Seller reserves the right to make any modifications required by production conditions to the information set forth in Seller’s catalogues and advertising literature. Seller shall not be liable or responsible, however, for any defects attributed to normal wear and tear, erosion or corrosion or improper storage, use or maintenance. In addition, seller shall not be liable for any defects arising from alteration or modification, nor from consequential incidental damages. Any claim by Buyer with reference to the Goods for any cause shall be deemed waived by Buyer unless submitted to Seller in writing within ten (10) days from the date Buyer discovered, or should have discovered, any claimed breach. Buyer shall give Seller an opportunity to investigate. In no event shall any obligation to pay or refund exceed the purchase price actually paid. Transportation charges for the return of Fire Extinguishers to Seller shall be prepaid by Buyer, unless otherwise agreed to in writing by Seller.

The forgoing warranty is exclusive and in lieu of all other warranties whether expressed or implied by Law. There is no implied warranty of merchantability or fitness for a particular purpose. In no event, whether as a result of a breach of contract, warranty, tort (including negligence) or strict liability, shall Seller be liable for any punitive, special, incidental or consequential damages including, but not limited to, loss of profit, loss of use of the goods or other property equipment, damage to other property, cost of capital, cost of substitute goods, downtime, or the claims of the Buyer’s customer for any of the aforesaid damages. Seller shall not be liable for and Buyer agrees to defend and indemnify Seller against all claims of losses (including Attorney’s fees) including personal injury, property damage or other liability, resulting in whole or in part from (1) the negligence of Buyer or its customers; (2) Buyer’s or its customer’s misuse, damage, alteration or modification of Seller’s goods; (3) Buyer’s or its customer’s use of the goods in any product or system designed, manufactured or sold by Buyer or its customers; or (4) Any breach of this agreement; provided, however, that Buyer shall have no obligation to indemnify Seller for claims or losses that arise solely from the negligence or misconduct of Seller.

Manufacturer’s warranty, terms and conditions apply in all cases.

Lexan® and Stainless Steel Cornerguards

Seller warrants all Lexan® corner guards to be free from manufacturing defects in materials, factory finishes, and workmanship for a period of one (1) year from the date of shipment. Any field modifications will void the warranty. Should a product fail to function in normal use within this period, seller shall furnish a replacement or new part at their discretion. Failure to use product in methods consistent with seller’s product manuals shall relieve seller of any liability. Our liability under this warranty excludes installation or removal costs involved in the product replacement and excludes any responsibility for incidental or consequential damage of any nature.

Vinyl and Vinyl/Aluminum Cornerguards

Seller warrants all vinyl, vinyl/aluminum and stainless steel cornerguards to be free from manufacturing defects in materials, factory finishes, and workmanship for a period of five (5) years from the date of shipment. Any field modifications will void the warranty. Should a product fail to function in normal use within this period, seller shall furnish a replacement or new part at their discretion. Failure to use product in methods consistent with seller’s product manuals shall relieve seller of any liability. Our liability under this warranty excludes installation or removal costs involved in the product replacement and excludes any responsibility for incidental or consequential damage of any nature.

ROOF HATCH SAFETY RAILING SAF-T-HATCH ®

ACPG will cover under the full system material warranty all cost of repairs and/or replacement of any components of the system against defects in manufacturing for a period of seven (7) years from the date of shipment. Warranty will not include Acts of God, vandalism, neglect, metal finish, improper installation. All products sold are subject to the following limited warranty. The product is free from defects in material and workmanship. ACPG makes no other representation or warranty of any kind, express or implied, in fact or in law, including without limitation, warranty of merchantability or the warranty of fitness for a particular purpose, other than the limited warranty set forth. Every claim under this warranty shall be deemed waived unless made in writing and received by ACPG within thirty (30) days of the date the defect to which each claim relates is discovered or should have been discovered. Limitations of liability is expressly understood and agreed that the limit of ACPG liability shall be resupply of a like quantity of non-defective product and that ACPG shall have no such liability where the damage or claim results solely from breach of ACPG Warranty. ACPG shall not be liable for any incidental, consequential or other damages for any alleged negligence, breach of warranty, strict liability or any other theory, other than the limited liability set forth above.

Maintenance

Normal maintenance is not required. However, semi-annual inspection by the owner is required as part of the warranty. Inspection shall include checking frame alignment, check that all nuts, bolts, and clamps are tight, weight distribution, and improper installation causing damage or failure. Any failure of the product must be reported in writing within the warranty period.

Manufacturer’s warranty, terms and conditions apply in all cases.

ROOF HATCHES, SMOKE VENTS AND ROOF ACCESSORIES

All products carry a one year warranty after date of shipment against defects in materials and workmanship. We will replace or repair any product found defective within this period at our discretion. No other warranty express or implied is valid. See separate warranty for safety railing. Manufacturer’s warranty, terms and conditions apply in all cases.

ACCESS PANELS AND FLOOR DOORS

All products carry a one year warranty after date of shipment against defects in materials and workmanship. We will replace or repair any product found defective within this period at our discretion. No other warranty express or implied is valid.

Manufacturer’s warranty, terms and conditions apply in all cases.

EMERGENCY SPECIALTIES SAFETY PRODUCTS EXCLUDING AED’S AND OXYGEN UNITS

All products carry a one year warranty after date of shipment against defects in materials and workmanship. We will replace or repair any product found defective within this period at our discretion. No other warranty express or implied is valid. See separate warranty for AED and Oxygen Units.

Manufacturer’s warranty, terms and conditions apply in all cases.

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